Getting Started with Ullor

1. Create your account

Tap Sign Up from the top navigation and follow the prompts. We use email verification to keep the community safe, so have your inbox handy. If you already have a Google account, choose Google sign-in for the fastest onboarding.

2. Build a trustworthy profile

Visit Profile > Account settings to add a photo, phone number, and a short bio. Hosts are more likely to approve requests from renters who share their outdoor experience and preferred activities.

• Upload a clear profile photo so hosts recognize you at pickup.
• Verify your phone number to receive time-sensitive updates.
• Ullor stores cards securely via Stripe so you're ready to reserve gear at checkout.

3. Search for the perfect gear

Use the search bar on the homepage to filter by sport, dates, and location. Our map and timeline view highlights availability windows, while the sidebar shows real-time pricing with taxes and service fees included.

Save listings you're considering so you can come back to them later.

4. Request and confirm a rental

When you're ready, choose your dates, review the rental breakdown, and clickRequest to Book or Instant Book. Hosts receive an instant notification and typically respond within a few hours. You'll only be charged when the host accepts your request the item was requested for.

• Keep your phone nearby for messages. Hosts often coordinate pickup spots or on-trail meetups via the built in chat feature.
• Need to adjust dates? Modify or cancel through Profile > Reservationsbefore the host's cancellation window closes.

5. Pick up, use, and return

Arrive on time with a valid ID. Inspect the gear alongside the host and snap a quick photo before you head out. When you return the equipment, clean it and communicate any wear or issues. If there are any issues with the gear, report them with the built in report an issue feature.